Data Retention

What is stored

• Memory rows — each prompt/response pair you generate is embedded and stored in your private memory (including derived text chunks from uploaded documents).
• Documents — uploaded files live in object storage; metadata and chunks in the database.
• Usage & billing — usage events (tokens, cost) and Stripe subscription status, kept for accounting and quota enforcement.
• Safety log — shield decisions and abuse reports, kept for security review.

How long we keep it

Memory rows (brain_memory), including document-derived chunks, are automatically purged after 90 days by a scheduled retention job. This is enforced in code — rows older than the retention window are deleted without manual intervention. Usage and safety logs are retained longer (up to 13 months) for accounting and abuse review.

Deletion

• Delete your account — from the dashboard (Account settings). This requests deletion; a job wipes all your memory rows and marks your account deleted.
• Request manual deletion — email abuse@vesqor.ai with your account email; we process deletion within 30 days.
• Documents — deleting your account also removes your uploaded files from object storage.

Retention policy vs. this page

The 90-day memory window is the enforced policy (S2-T9). If this page ever disagrees with the deployed configuration, the enforced policy wins — and we will update this page.